Collaboration & Customer Experience Solutions

Improve your organization’s productivity and agility with integrated collaboration and customer experience solutions which include voice, video, data, and mobility that respond to today’s current work dynamics.

Organizations are always looking for ways to improve their productivity, decision making, and support for continuous innovation processes. These factors are especially critical to success in the digital economy, where the teams’ geographical dispersion and the market’s competitiveness require a way to work that does not depend on physical presence.

It’s essential to guarantee simple, effective, and intelligent forms of communication and interaction with both the internal user – the collaborator – and the external user – the customer, supplier, or partner.

We support organizations in this area by providing collaboration and customer experience solutions that are adaptable to any workspace, seamlessly integrated with operational and business processes, and in complete harmony with various stakeholders’ needs, interests, and demands, so that they can attain the levels of implementation and return on investment they seek.

We establish partnerships with key technology players and deliver excellent diagnostic, implementation, and support services.

Colaboração e experiência do utilizador

The services we offer are divided into 4 vectors that represent Warpcom’s DNA and reflect up-and-coming market trends:

Instant messaging

Unified communications

  • Voice and video
  • Instant messaging and presence information
  • Terminals and customers

Video conferencing

Video conferencing

  • Multipoint conferencing
  • Content sharing
  • Collaboration

Applications

Applications

  • Call recorders
  • Unified messaging
  • SBC Gateways

Customer experience

Customer experience

  • Omnichannel
  • Business analytics
  • Team optimization

Count on our collaboration and customer experience solutions to improve team productivity. Let's discuss your challenges?

Talk to us!